Shipping Method :
How do you ship, and what is the price?
Shipping costs vary depending on your exact location and shipping option.
Why didn't my shipment come in one package?
We ship your orders from various international warehouses. Our stock is spread out over multiple fulfillment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once. They are on the way.
Where do you ship?
We provide international shipping. However, due to security reasons, we can’t deliver a shipment to the military area.
How do you ship?
We ship orders oversea by mail service.
After we finish processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post office when it arrives at your country.
Shipping Time :
How long will my order take to be delivered?
The shipping time will depend on your exact location. However, it usually takes only 10-15 business days for shipping to the US and 15-30 business days for international shipping.
How can I track my order?
We will send you the tracking code of your orders to the email that you submitted when placing your orders. This email will also guide you on how to track your package. Please note that the tracking information will be displayed 2-5 days after you receive that email.
When will my tracking information appear?
You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment is handed over to the shipping company, i.e. once the shipment has left the fulfillment center of our online shop.
Why can't I track my order on your website?
Please note that the tracking information will be displayed after 2-5 days after being updated.
For the first time, it may take a few minutes to get the information from the carrier. Therefore, sometimes you may not find information about your package, please try tracking your package again later.
Why is my shipment status unchanged?
Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs, or backlogs. Please note that tracking information will be displayed after your order has started being shipped.
Payment Method :
How can I pay for my order?
We offer safe shopping and accept payment via PayPal, credit card, debit card, or VISA. So you can choose the most suitable one for you. All products are listed in US Dollars, our system will automatically exchange your currency to make it easy for you when placing orders.
Which currency are you using on the website?
Our products are listed in US Dollars. But our system will automatically convert it for you, don't worry!
Placing Orders :
How do I place an order?First, visit our store at: https://on-techaccessory.com/
Choose products that you love, then click "Add To Cart" and "Checkout"
Then fill in your information and pay.
That's it! Very easy.